Customer Champion

Build More Than Roofs. Build a Career with Mountain Roofing.

At Mountain Roofing, we don’t just protect homes; we protect the people inside them. We are a community-focused team in Butte, Montana, dedicated to genuine connection and top-tier craftsmanship. We’re looking for a Customer Experience Champion who believes that a friendly voice and a helping hand can change someone’s entire day.

If you are a high-energy “people person” who loves organization and thrives in a collaborative environment, you might be the perfect addition to our peak-performing team.

The Role: Why You Matter

As our Customer Experience Champion, you are the heartbeat of our office. You aren’t just “answering phones”—you are the first impression of our company and the glue that keeps our sales and production teams moving.

Your Daily Impact:

  • The Face of the Brand: Welcoming customers via phone, email, text, and in person with a warmth that makes them feel like family.
  • Logistics Legend: Mastering the calendar to schedule appointments and keep our Sales Superstars on track.
  • Admin Architect: Owning the “Admin Universe,” including data entry, CRM management, warranty registrations, and permits.
  • Culture Creator: Helping us stay a “Best Place to Work” by planning team events and celebrating our wins.

Are You Our Next Superhero?

We hire for attitude and train for skill, but the following traits are essential:

  • Service-First Mindset: You genuinely love helping others and solving problems with a smile.
  • Tech-Fluent: Comfortable navigating CRM platforms, Google Workspace, and digital communication tools.
  • Organizational Mastery: You can juggle a ringing phone, an incoming email, and a team request without breaking a sweat.
  • Local Pro: You are ready to work in-person at our Butte, MT office and want to make an impact in your local community.

Why Choose Mountain Roofing?

We believe that when our team is happy, our customers are happy. When you join us, you get:

  • Competitive Pay: $18.00 – $25.00 per hour based on experience.
  • Growth Potential: Ongoing learning and professional development opportunities.
  • Generous PTO: We value hard work and the rest required to keep doing it.
  • Mountain Perks: Occasional outdoor team-building activities and outings to enjoy the Montana landscape we work so hard to protect.

Ready to Reach the Top?

Don’t just send us a dry resume—show us your personality! We want to hear why you’re the perfect fit to be our next Champion.